Chapter 36. Using Multimedia Applications on an Intranet to Train Employees
May 15, 2008 by antz
Filed under How Intranets Work
Training is a large cost in any corporation. Enormous amounts of training need to be done in any company, particularly large ones. The costs associated with training are not only financial-they are the time devoted to training, and perhaps equally important, the time and money wasted if a company doesn’t properly train its employees.
Training needs [...]
Chapter 35c. Using Offline Web Readers to Deliver Corporate Information
May 14, 2008 by antz
Filed under How Intranets Work
One way that intranets can be used to easily and effectively deliver corporate news to people is to use so-called “offline readers”-software that allows people to read news by having it automatically retrieved by their own computer, instead of forcing them to connect to a Web or other intranet server to get the information. Pictured [...]
Chapter 35b. Disseminating Corporate News and Documents via an Intranet
May 13, 2008 by antz
Filed under How Intranets Work
It’s often difficult for people within a corporation to keep abreast of company news. Using a variety of technologies, intranets can broadcast and make available the most up-do-date corporate news. Pictured here is the way that our fictional record company CyberMusic uses their intranet to deliver corporate news and information.
The CyberMusic company newsletter, which is [...]
Chapter 35a. Using an Intranet to Disseminate Internal Corporate News
May 12, 2008 by antz
Filed under How Intranets Work
Keeping everyone in a corporation up to date about the latest news in the corporation is a never-ending, often impossible task. It’s particularly difficult in large corporations with many departments and divisions that are geographically separated.
There are many ways that intranets can be used to solve the problem and keep everyone in a corporation informed [...]
Chapter 34b. Using an Intranet to Provide Technical Support
May 11, 2008 by antz
Filed under How Intranets Work
For companies that sell goods and services to the consumer market, providing technical support can be an expensive, time-consuming chore. Using a combination of a company’s intranet and the Internet, technical support costs can be cut dramatically, and better technical support can be delivered. This illustration shows how our imaginary company CyberMusic uses them to [...]
Chapter 34a. How Technical Support Works on an Intranet
May 10, 2008 by antz
Filed under How Intranets Work
Almost any company that sells goods and services to consumers-and to a certain extent, that sells to businesses-spends a substantial amount of time, money, and corporate resources providing technical support. It need not be a computer or software company. Even people who buy washing machines or CD players or lamps run into problems with the [...]
Chapter 33b. Providing Remote Access to an Intranet
May 9, 2008 by antz
Filed under How Intranets Work
In today’s increasingly mobile world, it’s important that people be able to access a corporate intranet from their homes or from the road. This illustration shows how that access can be gained via a new protocol called the Point-to-Point Tunneling Protocol (PPTP).
Before the PPTP protocol, when people wanted to gain access to an intranet they [...]
